Common Questions
Everything you need to know about premium storage in Ellis County.
When can I access my unit?
Our standard gate hours are 6:00 AM to 10:00 PM, 7 days a week. 24-hour access is available for commercial accounts upon request and approval.
Do you require a long-term contract?
No. All our storage rentals are month-to-month. You are never locked into a long-term lease unless you choose to prepay for a discount.
Do I need insurance?
Yes. You are responsible for the things you store. We serve as a landlord, not an insurer. We offer affordable tenant protection plans starting at $9/mo if your homeowner's or renter's insurance doesn't cover off-site storage.
How do I pay my bill?
All new accounts are set up over the phone or in person. Monthly fees are processed automatically through ACH/debit each month for your convenience.
What security features do you have?
We take security seriously. Our facilities are fenced and lit with LED lighting. We utilize electronic gate access with individual codes and high-definition video surveillance recording 24/7.
Do you sell boxes and packing supplies?
Yes! Our office is fully stocked with boxes, tape, bubble wrap, mattress covers, and state-of-the-art disc locks for your unit door.
Easy Gate Access
Use your personalized code for secure access during standard gate hours.
High-End Security
Premium disc-style locks provide the ultimate defense for your possessions.